Rewards
Help Center/Rewards
Rewards
Invite creators, join challenges, claim promotions, and use reward credits.
- Rewards overviewWhat Rewards is, where it lives in the dashboard, and how the rewards wallet, invites, challenges and promotions fit together.
- The rewards walletEvery kind of reward credit, the order they're spent in, how expiry works, what 'worth $X' means, and how to read your rewards History.
- Invite creators and earnShare your invite link, what the creator you invite gets, when and how you're rewarded, the hold period, reversals, review and statuses.
- ChallengesOpt in to a challenge, hit the goal inside your window, and get the reward: metrics, progress updates, milestones, pay-as-you-go requirements and outcomes.
- Promotions and promo codesClaim a promotion or redeem a promo code, who can claim, and what every 'can't claim' message means.
- Account credit and invoicesHow account credit from Rewards sits on your Stripe balance, comes off your next invoice before your card is charged, carries over, and shows on Billing.
- Rewards on your Billing pageWhere reward credits, deposits, reward add-ons and account credit show on Billing: usage meters, on-demand usage, the invoice preview and Active add-ons.
- Reward celebrations and notificationsThe confetti card for a new reward, every Rewards notification you can get, who receives them, and how to turn email, push or in-app off.
- Rewards FAQ and troubleshootingAnswers to common Rewards questions: referrals that didn't pay, credits not used, pay-as-you-go requirements, missing challenges, account credit, layout differences, announcements and permissions.