DM Automations
Help Center/DM Automations
DM Automations
Keyword-triggered Instagram and Facebook DM replies.
- DM Automations overviewAuto-reply to Instagram and Facebook comments (and inbound DMs) with keyword triggers, templates, tracked links, and optional Instagram retroactive backfill.
- Create a keyword DM automationStep-by-step: pick accounts, delivery scope, keywords, template, and optional Instagram previous-comment backfill.
- Instagram and Meta setup for DM AutomationsConnect Instagram Business/Creator or Meta combined login and Facebook Pages so comment and DM automations can run.
- Retroactive DMs (Instagram and Facebook) and FAQYes — Instagram and Facebook can DM earlier comments when scope is Specific posts and Send to earlier comments is on (7-day Meta window, ~100 comments/post, default off).