Legal

Copyright and Takedown Policy

Last updated: October 1, 2026

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Overview

Pointerly respects intellectual property rights and expects its users to do the same. Our Acceptable Use Policy prohibits content that infringes copyright or trademarks, including links whose main purpose is to give access to infringing material. This page explains how rights holders can ask us to remove or disable such content, and how users can respond.

In the United States we follow the notice-and-takedown process of the Digital Millennium Copyright Act (17 U.S.C. § 512). We handle notices under other laws in the same way where possible.

Where to send notices

Send copyright and trademark notices to our designated agent:

  • Name: Copyright Agent
  • Company: SEAN LUIS GUADA RODRIGUEZ CONSULTORIA EM TECNOLOGIA DA INFORMACAO LTDA
  • Address: Avenida Prefeito Osmar Cunha, 416, Centro, Florianópolis – SC, CEP 88015-100, Brazil
  • Email: support@pointerly.io (subject "Copyright notice")

This address is only for intellectual property notices. Other abuse reports should follow the process in our Acceptable Use Policy.

What a notice must include

To be valid, a notice must be in writing and include:

  1. your physical or electronic signature, as the rights holder or someone authorized to act for them;
  2. identification of the copyrighted work you believe is infringed, or, if there are several, a representative list;
  3. the exact Pointerly link, page address, or other information that lets us find the material you want removed or disabled;
  4. your name, postal address, telephone number, and email address;
  5. a statement that you believe in good faith that the use is not authorized by the rights holder, its agent, or the law;
  6. a statement that the information in the notice is accurate and, under penalty of perjury, that you are the rights holder or are authorized to act for them.

We may not be able to act on a notice that is missing any of these elements.

What happens next

When we receive a valid notice, we may remove or disable the material, including by disabling a link or page, and we will take reasonable steps to tell the user responsible. We may give the user a copy of the notice, including the name and contact details of the person who sent it. We may also forward notices to third parties, such as the Lumen database, with personal contact details removed.

Pointerly links often point to content hosted elsewhere. Disabling a Pointerly link does not remove content from the destination site. To remove the content itself, contact the site that hosts it.

Counter-notices

If your content was removed or disabled and you believe this was a mistake or that you have the right to use the material, you may send a counter-notice to the designated agent. It must include:

  1. your physical or electronic signature;
  2. identification of the material that was removed or disabled and where it appeared before;
  3. a statement under penalty of perjury that you believe in good faith the material was removed or disabled as a result of a mistake or misidentification;
  4. your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for your address (or, if you are outside the United States, any judicial district in which Pointerly may be found), and that you will accept service of process from the person who sent the original notice or their agent.

When we receive a valid counter-notice, we will forward it to the person who sent the original notice. Unless they tell us within 10 business days that they have filed a court action to restrain the alleged infringement, we may restore the material within 10 to 14 business days after we received the counter-notice. Restoring material is at our discretion under our policies, and it does not mean we have decided the dispute.

Trademark complaints

If you believe a link, page, slug, custom domain, or account uses your trademark in a way that is likely to confuse people about the source of goods or services, or impersonates your brand, send a notice to the address above with your trademark registration details, the content concerned, and an explanation of the problem. We may remove the content, reassign or disable a slug or custom domain, or take other action under our Acceptable Use Policy.

Notices under other laws

If you are relying on the law of another country, such as Brazil's Copyright Law (Law 9,610/1998) or the EU Digital Services Act, send the same information to the address above and identify the law you rely on. We review these notices and may act on them under that law or under our own policies. Under the Digital Services Act we will tell you what we decided and, where required, give the affected user a statement of reasons.

Repeat infringers

We will, in appropriate circumstances, close the accounts of users who repeatedly infringe intellectual property rights or repeatedly receive valid notices.

False notices

Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages. If you are not sure whether material infringes your rights, consider getting legal advice before sending a notice. We may disregard notices that we believe are abusive.

Version history

  • October 1, 2026: First version.