Export data overview

Download workspace data as CSV or JSON from Settings → Export Data.

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Export Data downloads workspace datasets for backups, analysis, or migration. Open it from Dashboard → Settings → Export Data (/dashboard/settings/export). Exports are GDPR-oriented (visitor PII anonymized), rate-limited, and gated by plan feature advanced analytics plus the export → run permission.

What you'll do

Open Export Data under Settings
Choose a data type and format (CSV or JSON)
Run the export and download the generated file
Know which types need Telegram or A/B Testing plan features

Before you start

Correct team selected
Plan includes advanced analytics (otherwise you see an upgrade gate)
Permission to run exports for the team
For Telegram or A/B Tests types: those features unlocked on the plan

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Settings Export Data page with Data Type and Format dropdowns

What you can export

Data type	Contents (high level)	Notes
Links	Short links and metadata	CSV or JSON
Analytics	Click aggregates (no IP / PII)	CSV or JSON
Bio Pages	Bio configuration and links	CSV or JSON
Teams	Teams and members for your user	CSV or JSON
Telegram	Channel config and posts (no tokens)	Requires `telegram_integration`
A/B Tests	Tests and results	Requires `ab_testing`
Campaigns	Brand campaigns	CSV or JSON
Applications	Campaign applications	CSV or JSON
All Data	Combined package	JSON only

Filenames look like pointerly-links-YYYY-MM-DD.csv (or .json). Rate limit: about one export every 5 minutes.

Steps

1. Open Settings → Export Data

Go to Dashboard → Settings.
Open the Export Data tab.
If you see an upgrade / feature gate, open Billing to unlock advanced analytics first.
Confirm you can see the Export Data card (not a permission error).

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Settings contextual nav with Export Data tab active

2. Choose data type and format

Under Data Type, pick what to export (Links, Analytics, Campaigns, Applications, etc.).
Types marked (Upgrade) are disabled until the related plan feature is available.
Under Format, choose CSV or JSON.
If you select All Data, format locks to JSON.

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Export Data Type dropdown listing Links, Analytics, Campaigns, Applications, and All Data

3. Run the export and download

Click Export Data.
Wait for the progress indicator to finish.
The browser downloads the file automatically on success.
Open the file in a spreadsheet (CSV) or editor (JSON) to verify row counts.

If export fails, read the toast error (auth, plan feature, unknown type, or rate limit) and retry after addressing it.

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Export Data button showing progress bar and success download toast

Tips

Prefer CSV for spreadsheets; use JSON for full fidelity or All Data.
Campaigns and Applications exports are useful audits alongside the Brand / Creator UIs.
Telegram and A/B Tests options stay visible but disabled without those features—upgrade rather than treating it as a bug.
Exports include team-scoped data only; switch teams before exporting another workspace.

Troubleshooting

Symptom	Likely cause	What to try
Upgrade / feature gate	No `advanced_analytics`	Open Billing and upgrade
Type shows (Upgrade)	Missing Telegram or A/B feature	Unlock that feature, then retry
Full export blocked as CSV	All Data is JSON-only	Switch format to JSON
Permission error	Missing export run	Ask an owner/admin
Export failed toast	Rate limit or server error	Wait ~5 minutes and retry
Empty-looking file	No rows for that type	Confirm data exists in the product UI