Sponsored workspaces

Use Dashboard → Billing → Sponsored workspaces when a brand team you own should pay for a connected creator’s plan upgrade. The creator keeps ownership of their workspace—you pick up the bill on a separate invoice to your card.

This is different from complimentary plan grants (staff/admin). Complimentary access is labeled on Overview; sponsorship is brand↔creator and managed here.

What you'll achieve

• Open Sponsored workspaces from a brand owner workspace
• Sponsor a creator for Individual or Team (monthly or yearly)
• Optionally sponsor add-ons for a workspace you already sponsor
• Stop sponsorship cleanly (creator drops to Free with freezes, not deletions)

Before you start

• Active team is a brand workspace and your role is owner (other roles see a blocked explanation)
• A creator relationship already exists (they invited you, or you invited them)—candidates appear only then
• Creator is on Free (or not already paying / sponsored by someone else)—you cannot sponsor over their own paid plan or another brand’s sponsorship
• Billing permission to complete Stripe Checkout on the brand team

Steps

1. Open Sponsored workspaces

1. Switch to your brand team.
2. Go to Dashboard → Billing → Sponsored workspaces (?tab=sponsorship).
3. If you’re not a brand owner, the card explains to switch teams—sponsorship is owner-only.

2. Choose billing cycle and tier

1. Set Monthly or Yearly for new sponsorships (yearly shows the published discount badge when offered).
2. On a free creator row, pick Individual or Team.
3. Click Sponsor → complete Stripe Checkout. Charges bill to the brand card—one invoice per sponsored workspace.

Creator sees a dashboard banner: plan sponsored by your brand; they keep control of the workspace.

3. Sponsor add-ons (optional)

1. On a workspace you already sponsor, click Add-ons.
2. Pick monthly/yearly for the add-on, then Sponsor on a catalog row.
3. Already active or included-in-plan rows stay disabled.
4. Complete Checkout—add-ons bill to your brand card on top of the sponsored plan.

4. Stop sponsoring

1. Click Stop on a workspace you sponsor.
2. Confirm. The workspace drops back to Free immediately.
3. Over-limit content stays frozen (not deleted) until the creator upgrades on their own.

Tips

• Unavailable means already sponsored by another brand, or the creator still pays for their own paid plan (they must cancel first).
• Empty list: connect via invite/partnership first—candidates are relationship-driven.
• Invoices for sponsorship live on the brand Billing → Invoices tab.
• Creators do not use this tab to “accept” payment—they just receive the sponsored plan.

Common questions

Who can sponsor?
Brand owners only, from their brand workspace.

What tiers can I sponsor?
Individual and Team (not Enterprise self-serve from this card).

Does the creator own the workspace?
Yes. You only pay. They keep ownership and day-to-day control.

Sponsored vs complimentary?
Sponsored = brand partner pays via this tab. Complimentary = staff/admin grant shown on Overview—not managed here.

What if they already have a paid plan?
Sponsorship is unavailable until they cancel their own paid plan (or another sponsorship ends).

Where do invoices appear?
On the brand team’s Invoices & History (and Stripe customer), not the creator’s.

What happens when I stop?
Immediate Free for the creator; over-limit items freeze, nothing is auto-deleted.

Troubleshooting

Related

• Billing overview
• Plans and upgrades
• Add-ons and credits
• Invoices and history