AnnouncementsAnnouncements overview

Help Center/Announcements

Announcements overview

How What’s new carousel cards work on the dashboard home—rotate, open CTAs, and dismiss for your account.

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Announcements are the quiet “What’s new” carousel on the dashboard home (DashboardAnnouncements). Pointerly ships a curated set of product highlights (Reports, Bio templates, WhatsApp, Automations, Content Studio, QR Codes, and similar). Cards rotate every few seconds, pause on hover/focus, respect reduced motion, and can be dismissed for your user until the announcements version bumps.

Feature-specific banners (for example Bio templates in the editor) use the same dismiss preference system with their own ids.

What you'll do

  • Find the What’s new strip on the dashboard home
  • Open a feature via the card CTA
  • Move between slides or dismiss the set
  • Know when dismissed cards return (version bump)

Before you start

  • Signed in with a team context (carousel loads after dismissed-modals preferences resolve)
  • Dashboard home visible (not a nested module-only layout without the strip)
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Dashboard home What’s new carousel card with CTA and dismiss control

Concepts

ConceptMeaning
Announcement slideEyebrow, title, description, CTA href, accent, icon
Version keye.g. home-announcements-v2 — dismissing stores this id
Dismiss preferencesPer-user list from getDismissedHelpModals / dismissHelpModal
Auto-rotate~9s interval; paused on hover/focus; off when reduced motion
Feature bannerModule-scoped announcement (e.g. Bio templates) with its own dismiss id
  1. Open Dashboard home.
  2. Locate the bordered What’s new card (accent color changes per slide).
  3. Read the eyebrow + title (description shows from md breakpoints up).
  4. Click the primary CTA (e.g. Open Reports, Try the new editor) to jump into the module.
  5. Use previous/next controls to browse other slides without waiting for rotation.
  6. Click dismiss (X) to hide the whole set for your account until Pointerly publishes a new announcements version.
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Announcement carousel with previous next counters and dismiss button

Scheduled announcements (sidebar, top bar, banner, marketing tab)

Besides the built-in What’s new set, Pointerly staff schedule announcements for four places. Each has its own dates, priority (higher shows first) and optional plan audience, and can promote a reward program (for example the referral program or a challenge). The button then usually opens Dashboard → Rewards (/dashboard/rewards), or on the marketing site the referral section (/#referrals) or sign-up.

PlacementWhere it showsRotation and dismiss
Sidebar cardThe first card of the sidebar footer deck (hover, focus or tap the deck to fan it out). In the top bar layout, or when the sidebar is collapsed to icons, it moves into the What’s new & more (sparkle) panel, which shows a dot while something new is unseenSeveral live cards rotate as one card (~9s), pausing on hover/focus. × in the opened card hides it for your account
Top-bar tickerThe one-line pill in the middle of the top bar (top bar layout, wide screens), mixed with the What’s new setRotates (~7s) with a progress ring. No dismiss. While you are in a challenge, the challenge pill takes this spot when space is tight
Dashboard bannerThe banner strip at the top of the dashboardOnly the highest-priority one shows. × hides it for your account
Marketing tabA tab hanging from the marketing site’s navbar (not on phones or on /join/ invite pages). Expanded with a supporting line at the top of the page, folded to one line once you scrollUp to four rotate, pausing on hover/focus. × is remembered in that browser. With none scheduled, it can show the running referral program instead (Invite a creator)

Dashboard dismissals are saved per user, so they hold on every device. Announcements marked not dismissible show no ×. Dismissing an announcement never affects the reward program itself: it stays on the Rewards page. See Rewards overview.

Feature banners inside modules

  1. Some modules show a one-time banner (example: New themes and templates for your Bio).
  2. Use the banner CTA to try the feature, or Not now to dismiss that banner id.
  3. Dismissals are per user (and sometimes scoped with team id in the banner id).
  4. Home carousel dismiss does not automatically hide every module banner—and vice versa.
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Bio editor announcement banner with Try with my content and Not now

Tips

  • Dismiss only when you have sampled the CTAs—you will not see the same version again.
  • Prefer the CTA over hunting the sidebar when learning a new module.
  • If you need lasting alerts (billing, invites), use Notifications—announcements are marketing/product education, not operational alerts.

Troubleshooting

SymptomLikely causeWhat to try
No carouselAlready dismissed current versionWait for next version; check another account
Cannot dismissPreference save failedRetry; check connectivity; toast explains failure
Carousel never movesReduced motion / hover pause / single slideUse arrows; move pointer away
Banner returns unexpectedlyDifferent banner id or version bumpDismiss again; expected after product updates