Notifications overview
Open the inbox, filter by status and type, switch views, and mark alerts as read.
The Notifications inbox collects alerts for your account across the active workspace: system messages, deal alerts, commissions, team activity, link milestones, AI suggestions, routine / report health, calendar reminders, rewards, and more. Open it from Dashboard → Notifications (or the bell entry points in the shell) to filter, skim, open related work, and mark items as read.
Delivery channels (email / push / in-app) are controlled separately under Notification preferences.
What you'll do
- Open the full notifications page
- Filter by All / Unread / Read and by type
- Switch List, Compact, or Grouped views
- Mark all as read and load older pages
Before you start
- Signed in; notifications are scoped to your user (and team context when applicable)
- At least one type has In-app enabled in Settings if you expect new rows here
- Optional: know which type labels matter for your workflow (deals, routines, team, etc.)
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Concepts
| Control | Purpose |
|---|---|
| Status tabs | All, Unread, or Read |
| Type filter | Limit to one NotificationType (System, Deal alerts, Commissions, Team, Link milestones, AI suggestions, Report sync, Routine alerts, Calendar reminders, Support, Rewards) or All types |
| View mode | List (default), Compact, or Grouped |
| Mark all as read | Clears unread for the current account (shown when you are not on the Read-only tab and there is an unread count) |
| Action URL | Many rows deep-link to the related link, deal, routine, or settings surface |
Filters are stored in the URL (status, type, view) so you can bookmark or share a filtered inbox view.
Notification types (inbox filter)
| Filter label | Typical content |
|---|---|
| System | Product and security announcements |
| Deal alerts | Ending soon / matching / price-drop style alerts |
| Commissions & earnings | Conversion and payout updates |
| Team activity | Invites and membership changes |
| Link milestones | Click or conversion milestones |
| AI suggestions | Content suggestions ready |
| Report sync | Legacy sync rows (newer ops alerts usually arrive as Routine alerts) |
| Routine alerts | Report health, backfills, reconciliations, SLA |
| Calendar reminders | Upcoming calendar events |
| Rewards | Welcome gifts, invite sign-ups and payouts, promotions claimed, challenge milestones and results, reward credits about to expire (sent to the workspace owner; opens Dashboard → Rewards). See Reward celebrations and notifications |
Step-by-step
Step 1 — Open the inbox
- Go to Dashboard → Notifications.
- Confirm the header shows Notifications and (when relevant) Mark all as read.
- Note the unread count from the summary when present.
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Step 2 — Filter by status and type
- Choose All, Unread, or Read.
- Open the type select and pick a specific type or All types.
- If the list is empty with filters on, use Clear filters from the empty state.
- Switch view mode to List, Compact, or Grouped depending on how dense you want the feed.
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Step 3 — Act on items and mark as read
- Click a notification to follow its action (when an action URL is present).
- Mark individual items read as you work (per list item controls).
- Use Mark all as read to clear the unread pile in one step.
- Scroll or click Load more when older pages are available (infinite scroll also loads as you approach the bottom).
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Tips
- Bookmark
?status=unread&type=routine_alert(or similar) for an ops-focused queue. - Use Grouped when you want similar alerts clustered; use Compact on smaller screens.
- If the inbox is quiet but email is noisy (or the reverse), align channels in Settings → Notifications.
- Prefer the Routine alerts type for ongoing report health; Report sync remains for older rows and deep links.
Troubleshooting
| Symptom | Likely cause | What to try |
|---|---|---|
| Empty list | No events yet, or filters too narrow, or In-app off | Clear filters; enable In-app for the types you care about |
| Unread count stuck | Items not marked read | Use Mark all as read or open items individually |
| Expected alert missing | Preference channel off, or wrong type filter | Check Settings → Notifications; set type filter to All types |
| Cannot find deal / team noise | Type filter set elsewhere | Reset to All / All types |
| Load more does nothing | No next page | You are at the end of history |