Prospecting overview
Discover organization and contact signals for partnership outreach using Pointerly prospect intelligence.
Prospecting in Pointerly is the early partnership research layer: look up a company domain, run an organization discovery job, and qualify email / org signals before you invite creators or open a brand conversation. The product talks to the pointerly-prospect-intelligence service (ProspectIntelligenceClient) with team/user caller headers. Surfaces may appear under internal/enterprise tooling as the capability rolls out—treat this guide as the canonical behavior of that service, not a promise of every nav label.
For day-to-day creator discovery inside the product, also see Creator Connections and brand Pipeline.
What you'll do
- Understand discovery jobs and email status values
- Know what must be configured for the intelligence service
- Use discovery results to decide outreach vs wait
- Hand off qualified prospects into partnerships / pipeline workflows
Before you start
- Brand (or internal) workspace with permission to run prospecting tools
- Prospect intelligence configured for the environment (
PROSPECT_INTELLIGENCE_URL+ token on the server) - A company domain you are allowed to research
- Clear outreach policy (no spam; respect local email laws)
Concepts
| Concept | Meaning |
|---|---|
| Organization discovery job | Async job keyed by UUID with domain + status |
| Job status | queued → running → completed or failed |
| Caller context | X-Pointerly-User-ID / X-Pointerly-Team-ID sent with requests |
| Email status | verified, catch_all, risky, unverified, unavailable |
| Health check | Service reports pointerly-prospect-intelligence OK when configured |
Run organization discovery
- Open the prospecting / discovery surface available to your workspace (enterprise or internal tooling when exposed).
- Enter the organization domain (e.g.
example.com). - Start discovery. The client POSTs
/v1/organizations/discoverand returns a job{ id, domain, status, createdAt }. - Poll or refresh job status via
/v1/jobs/{id}until completed or failed. - Review returned organization and contact signals, including email verification status.
- Decide next step: warm outreach, save to Pipeline, or skip.
Qualify before outreach
- Prefer contacts with verified email status for first touch.
- Treat catch_all / risky as lower confidence—verify manually when stakes are high.
- Skip unavailable addresses; find another channel (LinkedIn, form, partner manager).
- Record the domain + job id in your CRM or Pointerly Pipeline card notes.
- When a brand relationship is ready, move into Brand contracts / invites—not more cold discovery.
Tips
- Discover the corporate domain, not a marketing microsite, for cleaner org matches.
- One job per domain; wait for completion before re-queueing.
- Pair prospecting with Creator Connections performance data when you are picking creators, not brands.
- If the service is not configured, operators must set URL + token—end users will see configuration errors.
Troubleshooting
| Symptom | Likely cause | What to try |
|---|---|---|
| “Prospect intelligence service is not configured” | Missing env URL/token | Ask an admin / platform eng to configure the service |
Job stuck in queued / running | Worker lag or bad domain | Wait; retry once; try a cleaner domain |
Job failed | Unreachable site / provider error | Retry; use another domain variant |
| No usable emails | Status unavailable / risky only | Use alternate channels; do not blast unverified lists |
| Feature not in sidebar | Rollout / plan gating | Use enterprise/internal entry points or contact support |