AI ContentAI Content overview

Help Center/AI Content

AI Content overview

Generate promotional posts, scripts, and reviews with the Content Writer and your library.

draft

Pointerly AI Content turns product URLs, deals, and campaign context into ready-to-edit captions, video scripts, stories, carousels, threads, reviews, and campaign copy. Creators work in a split Content Writer workspace; brands get campaign- and product-focused types instead of everyday social posts.

Generation uses your team’s AI credits. When credits run out, an Out of AI credits banner appears above the writer until you add more from Billing.

What you'll do

  • Open the AI Content workspace for your team type (creator or brand)
  • Understand platforms, content types, and the library on the right
  • Edit, regenerate, save as a template, or delete saved pieces

Before you start

  • You are signed in to the correct team
  • Your plan includes AI Content and you have remaining AI credits
  • Optional: a tracked link, deal, or product URL to ground the copy
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AI Content workspace with writer panel and content library

Concepts

ConceptMeaning
Content WriterChat-style agent panel that generates copy for your role (creator or brand)
LibrarySaved generations you can filter by platform and content type
PlatformDestination network (Instagram, YouTube, TikTok, X, Facebook, Telegram, Pinterest, Threads) with its own length limits
Content typeShape of the piece: Post, Video Script, Story, Carousel, Thread, Campaign, Review
Style / contextOptional style profile, product URL, product description, link, deal, or campaign brief
VariationsMultiple drafts from one run when you ask for more than one

Where things live

  1. Go to Dashboard → AI Content (or your team’s Content entry in the sidebar).
  2. On desktop, the left (resizable) panel is the Content Writer; the right panel is filters + your library.
  3. On mobile, the library fills the screen; tap Generate to open the writer in a bottom drawer titled Content Writer.
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Desktop split panels and mobile Generate button

Typical workflow

  1. Confirm the team has AI credits (banner should be clear).
  2. In the writer, choose a platform and content type that the platform supports.
  3. Add a product URL and/or short product or context note (and a link/deal when relevant).
  4. Generate; review variations in the library.
  5. Edit wording, Generate again with fresh context, Save as template, or Delete.

For a focused how-to, see Generate copy.

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Content card with edit, regenerate, save as template, and delete

Tips

  • Match content type to the platform: e.g. Threads for X, video scripts for TikTok/YouTube, carousels where the platform allows them.
  • Brands primarily use Campaign and Review types; creator workspaces expose the full social set.
  • Video scripts support duration and main-point controls (15s through longer YouTube-style lengths).
  • The browser extension can also generate AI content from product pages using the same team credits—see Browser extension.

Troubleshooting

SymptomLikely causeWhat to try
Out of AI credits bannerPlan credit meter emptyOpen Billing → add AI credits / upgrade
Generate stays disabledMissing URL and contextProvide a product URL or a short description
Wrong tone or lengthPlatform / type mismatchSwitch platform or content type, then regenerate
Empty libraryNothing saved yet, or filters too narrowClear platform/type filters; generate once