TelegramTelegram overview

Help Center/Telegram

Telegram overview

Connect bot-managed channels, send posts, auto-post deals, and track engagement from the Telegram dashboard.

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The Telegram module connects Pointerly to your channels and groups via a Telegram bot so you can post tracked deals and links, schedule messages, and optionally auto-post from deal filters.

What you'll achieve

  • Know when Telegram is locked behind plan vs permission
  • Orient around channels, usage, posts, templates, and branded bot
  • Decide whether to post manually or enable auto-post
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Telegram dashboard showing connected channels and Create Post

Before you start

  • Correct team selected
  • Plan feature telegram_integration (otherwise you see an upgrade block)
  • Permission to connect, edit, publish, or delete Telegram resources as needed
  • A Telegram bot token from @BotFather and admin rights (Post Messages) on the target channel or group
  • Post allowance / add-on capacity (see the in-page usage panel)

How the page is organized

Open Dashboard → Telegram.

AreaPurpose
Header actionsConnect Channel (empty state) or Create Post once channels exist
Usage panelRemaining post allowance — check here first when sends fail
Channel cardsStatus, members, posts, clicks, auto-post toggle, frequency, deal filters
Posts tabsHistory vs scheduled (cancel / send now / edit)
TemplatesBuilt-in and custom bodies with {{variables}}
Branded botOptional branded bot card for deeper Telegram experiences

Without the feature, the page renders Upgrade pointing at Billing. With the feature but no channels, you get an empty state and Connect Channel.

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Channel card showing members posts clicks and auto toggle

Core workflows

  1. Connect a bot + channel (Connect a channel).
  2. Send a test from the channel menu to verify Post Messages permission.
  3. Create Post for one-off messages (optionally attach a link or deal, schedule a time).
  4. Enable auto-post and configure deal filters (Auto-post deals).
  5. Watch clicks and views on the channel card and post history.

Billing note: Telegram meters posts, not recipients — one Bot API send costs the same whether the channel has ten members or ten thousand.

Tips

  • Public channels use @username; private channels/groups need a numeric ID (forward a message to @userinfobot).
  • Keep bot tokens private — treat them like API secrets.
  • Use templates for consistent deal formatting before turning on high-frequency auto-post.

Troubleshooting

SymptomLikely causeWhat to try
Upgrade blockPlan lacks TelegramBilling → plan or Telegram add-on
Connect failsBot not admin / bad token / wrong chat idRe-check BotFather token and Post Messages admin
Connection error on cardToken revoked or bot removedDisconnect, fix bot access, reconnect
Posts not sendingAllowance exhaustedUsage panel → buy capacity
Auto-post silentFilters too strict or auto offWiden deal filters; confirm auto switch is on