AI AgentAI Agent overview

Help Center/AI Agent

AI Agent overview

Meet Poppy and sibling agents in the dashboard side panel — create links, draft copy, research deals, and run page-aware workflows.

draft

The AI Agent is Pointerly’s in-dashboard assistant panel (branded Poppy for the general agent). Ask in natural language to create links, search deals, draft content, manage bio pieces, inspect analytics, and more — with rich tool result cards in the chat.

What you'll achieve

  • Know how to open the panel on desktop vs mobile
  • Understand agent types and when to switch
  • See how page context and AI credits gate the experience
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AI Agent side panel open showing Poppy empty state

Before you start

  • Correct team selected
  • Plan feature ai_content (without it the panel shows an upgrade / coming-soon gate)
  • Remaining AI credits (banner appears when you are out)
  • Basic workspace data (tags, links, deals) so tool calls have something to return

How to open the panel

SurfaceControl
DesktopBot icon in the dashboard header (AiAgentPanelDesktop)
MobileFloating bot button bottom-right (AiAgentPanel)

Both toggle the same side panel. Aria labels refer to Poppy assistant.

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Dashboard header with Poppy assistant bot icon

Agents you can switch to

Use the header select to change agents:

AgentRole
Poppy (assistant)General platform help for the current page
ResearchFind products and deals
WriterGenerate social posts, scripts, and more
EditorRefine pasted content
BriefDraft campaign briefs
ReviewEvaluate content against requirements
InboxSummaries, reply drafts, and tags for Inbox

Empty-state copy and suggested prompts change with the agent and the current route.

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Agent select listing Poppy Research Writer Editor Brief Review Inbox

What the panel can do

Tool results render as cards (not only plain text). Common Poppy actions include:

  • Create / list / pause links; bulk create from lists
  • Search deals and create links from deal cards
  • List affiliate tags, analytics, products, campaigns
  • Bio page / section helpers and add-link-to-bio
  • Telegram channel / template lookups and sends
  • Automation / Sheets / Slack helpers when integrations exist

Some multi-step jobs (for example bio bulk links) run as workflows with an on-panel progress strip and resume controls.

Credits: every completion consumes AI allowance; watch the compact out-of-credits banner at the top of the panel.

While Poppy (and the Delegated thread AI) works, the Thinking step shows a short note written for you, in your language, about what it understood and is doing. It is a summary, not the model's raw reasoning; links, emails and ids are left out.

Tips

  • Stay on the page you care about — the context chip in the header tells Poppy where you are.
  • Use History for past conversations and + for a clean thread.
  • Prefer suggested prompts on first open; they match high-value tools (Create a link, Search deals, My affiliate tags, …).

Troubleshooting

SymptomLikely causeWhat to try
Upgrade / coming soon gateai_content not entitledBilling → unlock AI
Out of AI credits bannerAllowance exhaustedBuy AI credit packs
Tool card errorsMissing permission or empty dataGrant access; create tags/links first
Conversation load errorDeleted or inaccessible threadStart new chat or pick another from History
Stop does nothing on workflowStop only aborts chat streamsWait for workflow step or dismiss when complete