RoutinesRoutines overview

Help Center/Routines

Routines overview

Install catalog health checks, review alerts, run routines now, and optionally build custom scheduled workflows.

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Routines are operational monitors and recurring jobs: system catalog templates (report freshness, reconciliation, link health, Creator Connect SLA, and more) plus optional custom canvas routines. They schedule on interval / daily / weekly clocks, open alerts, and can notify, email, fire automation events, or create Pipeline cards.

What you'll do

  • Open Dashboard → Routines (feature routines)
  • Use tabs: Overview, Installed, Alerts, Catalog
  • Install recommended templates; acknowledge or resolve alerts
  • Run a routine now; create a custom routine when your plan allows

Before you start

  • Plan includes Routines
  • Your role can view Routines (and install / run / resolve as needed)
  • Marketplace tags and report imports exist if you rely on report-health / reconciliation
  • Optional: Pipeline feature enabled if you want alerts as kanban cards
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Routines dashboard overview with metric strip and priority queue

Steps

1. Open the Routines control center

  1. Go to Dashboard → Routines.
  2. On Overview, review the metric strip: healthy, needs attention, critical, overdue, runs today.
  3. Use the priority queue for routines in warning/critical state—this is the intervention list, not the full inventory.
  4. Jump to deep pages when needed: Catalog, Alerts, Mine, System, or New custom.
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Routines overview tab showing priority queue and health counts

2. Install from the catalog

  1. Open the Catalog tab (or Dashboard → Routines → Catalog).
  2. Browse system templates, for example:
    • Report health — marketplace import freshness (required; not pauseable)
    • Report reconciliation — map report rows into link analytics
    • Link metadata / attribution / marketplace integrity — catalog quality
    • Link performance / optimization opportunity watch
    • Creator Connect SLA, Price watch, Sponsored Products outcomes
  3. Install a recommended template. Required system routines stay visible and always on.
  4. Open an installed routine to tune what the surface allows (thresholds and/or output bindings—alert, in-app, email, automation event, kanban card).
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Routines catalog showing template cards and Install actions

3. Work alerts and schedules

  1. Open Alerts for open / acknowledged / resolved issues.
  2. Acknowledge when someone is handling the issue; Resolve when the underlying condition is fixed (for example after uploading a missing report).
  3. Schedules use:
    • Interval — every N hours (1–168)
    • Daily — hour/minute (+ timezone)
    • Weekly — day of week + time
  4. Use Run now on templates that support manual runs to verify after a fix.
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Routine alerts list with status filters and resolve controls

4. Optional — create a custom routine

  1. Click Create custom routine (when custom_routines / plan allows).
  2. Set name, category (reports, links, creator_connect, ops), and schedule.
  3. Optionally scope to team, affiliate tag, campaign, or link.
  4. Build the canvas and output bindings (alert, notification, email, kanban, automation event).
  5. Save; the routine appears under Installed / Mine and can appear on the Calendar as routine events.
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Custom routine editor showing schedule settings and canvas

Tips

  • Install Report health and Report reconciliation first if you rely on manual marketplace imports.
  • Route critical alerts to email + Pipeline operations board so nothing sits only in the Routines UI.
  • Pair routine alert triggers with Automations for Slack/Telegram fan-out.
  • Required routines cannot be paused—fix data quality instead of silencing them.
  • After fixing data, Run now and confirm health returns to healthy on the next evaluation.

Troubleshooting

SymptomLikely causeWhat to try
Upgrade blockNo routines featureBilling → upgrade
Empty installed listNothing installed yetCatalog → install recommended templates
Cannot pause a routineRequired system enforcementExpected—fix the underlying report/link issue
Alert never clearsCondition still true (stale import, bad metadata)Fix source data, then resolve / run again
Custom create blockedPlan or permission lacks custom routinesUpgrade or ask an admin
Kanban output does nothingPipeline feature off or board routing disabledEnable Pipeline; check team routine board settings