Overview
Publish videos from Content Studio, sync profile stats, and drive keyword-based automation flows.
Adding the app (required)
- Sign in to Pointerly.
- Open Dashboard > Integrations.
- Open TikTok.
- Click Connect.
- Complete provider authorization and grant requested permissions.
- Return to Pointerly and confirm status is Connected.
Need help with setup? Go to troubleshooting or contact support@pointerly.io.
Usage (required)
Connect TikTok account context
Use case: Use social identity and page/account context in campaign operations.
Prerequisites:
- TikTok connected
- Team has required integration entitlement
- Open Dashboard > Integrations.
- Open TikTok settings and verify connected account details.
- Save account or page selections if prompted.
Enable social workflows
Use case: Power comment, DM, and profile-driven automation workflows.
Prerequisites:
- Connected account has required permissions
- Open social automation/workflow settings.
- Map triggers and response behavior.
- Activate and monitor operational events.
Removing the app (required)
Disconnect from Pointerly
- Open Dashboard > Integrations > TikTok.
- Click Disconnect.
Remove from provider account
- Open TikTok connected apps/integrations settings.
- Remove or revoke Pointerly app access.
Deauthorization implications
- Integration state is set to disconnected in Pointerly.
- Stored OAuth token fields are cleared.
- Provider API actions are blocked until reconnect.
Troubleshooting
OAuth connect fails
- Retry connection from Dashboard > Integrations.
- Confirm you are authorizing the intended provider account.
- Verify team has required plan/add-on entitlement for this provider.
Permission or scope errors
- Reconnect the integration and approve requested scopes.
- Check provider settings to ensure required account-level permissions are granted.