TikTok Integration Guide

Last updated: March 6, 2026

Overview

Coming soon. Connect TikTok account data and event webhooks for keyword-based DM automation flows.

Adding the app (required)

  1. Sign in to Pointerly.
  2. Open Dashboard > Integrations.
  3. Locate TikTok and review availability status.
  4. TikTok is currently marked as Coming soon.
  5. Follow release updates from Integrations and enable it when available.

Need help with setup? Go to troubleshooting or contact support@pointerly.com.

Usage (required)

Connect TikTok account context

Use case: Use social identity and page/account context in campaign operations.

Prerequisites:

  • TikTok connected
  • Team has required integration entitlement
  1. Open Dashboard > Integrations.
  2. Open TikTok settings and verify connected account details.
  3. Save account or page selections if prompted.

Enable social workflows

Use case: Power comment, DM, and profile-driven automation workflows.

Prerequisites:

  • Connected account has required permissions
  1. Open social automation/workflow settings.
  2. Map triggers and response behavior.
  3. Activate and monitor operational events.

Removing the app (required)

Disconnect from Pointerly

  1. No disconnection action is required while this provider is marked as Coming soon.

Remove from provider account

  1. Open TikTok connected apps/integrations settings.
  2. Remove or revoke Pointerly app access.

Deauthorization implications

  • Integration state is set to disconnected in Pointerly.
  • Stored OAuth token fields are cleared.
  • Provider API actions are blocked until reconnect.

Troubleshooting

Provider currently unavailable

  • TikTok is currently marked as Coming soon in Pointerly.
  • Monitor Integrations page for release status and availability updates.