Slack Integration Guide
Last updated: March 6, 2026
Overview
Receive campaign updates and notifications in Slack channels.
Adding the app (required)
- Sign in to Pointerly.
- Open Dashboard > Integrations.
- Open Slack.
- Click Connect.
- Complete provider authorization and grant requested permissions.
- Return to Pointerly and confirm status is Connected.
Need help with setup? Go to troubleshooting or contact support@pointerly.com.
Usage (required)
Route notifications to Slack
Use case: Keep campaign, application, and execution updates in your team communication channel.
Prerequisites:
- Slack connected
- Notification preferences configured
- Open provider configuration in Integrations.
- Select destination channel(s).
- Enable desired notification event types.
Removing the app (required)
Disconnect from Pointerly
- Open Dashboard > Integrations > Slack.
- Click Disconnect.
Remove from provider account
- Open Slack connected apps/integrations settings.
- Remove or revoke Pointerly app access.
Deauthorization implications
- Integration state is set to disconnected in Pointerly.
- Stored OAuth token fields are cleared.
- Provider API actions are blocked until reconnect.
Troubleshooting
OAuth connect fails
- Retry connection from Dashboard > Integrations.
- Confirm you are authorizing the intended provider account.
- Verify team has required plan/add-on entitlement for this provider.
Permission or scope errors
- Reconnect the integration and approve requested scopes.
- Check provider settings to ensure required account-level permissions are granted.