Gmail Integration Guide
Last updated: March 6, 2026
Overview
Send transactional and outreach emails from your connected Gmail or Google Workspace inbox.
Adding the app (required)
- Sign in to Pointerly.
- Open Dashboard > Integrations.
- Open Gmail.
- Click Connect.
- Complete provider authorization and grant requested permissions.
- Return to Pointerly and confirm status is Connected.
Need help with setup? Go to troubleshooting or contact support@pointerly.com.
Usage (required)
Sync audiences using Gmail
Use case: Keep application/campaign states aligned with email audience segmentation.
Prerequisites:
- Gmail connected
- Audience/list selected
- Choose default audience/list in provider settings.
- Configure lifecycle tags and sync behavior.
- Run test sync and verify member/tag updates.
Removing the app (required)
Disconnect from Pointerly
- Open Dashboard > Integrations > Gmail.
- Click Disconnect.
Remove from provider account
- Open Gmail connected apps/integrations settings.
- Remove or revoke Pointerly app access.
Deauthorization implications
- Integration state is set to disconnected in Pointerly.
- Stored OAuth token fields are cleared.
- Provider API actions are blocked until reconnect.
Troubleshooting
OAuth connect fails
- Retry connection from Dashboard > Integrations.
- Confirm you are authorizing the intended provider account.
- Verify team has required plan/add-on entitlement for this provider.
Permission or scope errors
- Reconnect the integration and approve requested scopes.
- Check provider settings to ensure required account-level permissions are granted.