All products

WhatsApp Shop Assistant

Followers write “cheap pans?” or “any coupons?” and your assistant replies with your picks, your affiliate tag and a tracked link. It works in every country, the US included, because they wrote first.

Start with WhatsApp Shop Assistant
WhatsApp-style chat card with a product link preview

Built for creators.
Your WhatsApp store that answers back.

  • Questions get products, not silence
  • Every reply carries your tag
  • US followers reached too
  • Big deals still go to subscribers

How it works.

  1. 01

    Add WhatsApp and connect your number

    The WhatsApp Business add-on is $19.99/mo on any plan. Connect your own Business number; Meta reviews it and bills its fees to you.

  2. 02

    Choose what it answers with

    Create topics like DEALS, COUPONS and AMAZON FINDS, and pick the links, collections or deal filters behind each one.

  3. 03

    Tell followers to message you

    Share your WhatsApp link in your bio, stories and captions. When someone writes, the assistant replies with cards and your tracked links.

  4. 04

    Broadcast the big ones

    Clicks and earnings land on each link. When a deal is worth everyone’s attention, send it to the people who subscribed, with a spending cap on sends.

Here’s what you can do.

Answers what followers ask

Someone writes “cheap pans?” or taps an option in the menu, and gets up to three products that fit, with photo, price and discount. The assistant only chooses from your catalog, so it never makes up a product or a price.

Your picks, deals and coupons

Set up topics like DEALS, COUPONS and AMAZON FINDS, and choose what each one answers from: your links, folders and collections, your bio shop, or the deals feed filtered by discount, store and price.

Your tag on every reply

Each See the deal button is a tracked Pointerly link with your affiliate tag. Clicks and earnings show up on the link, like any other link you share.

Reaches US followers too

Meta stopped delivering marketing messages to US numbers that haven’t written recently. The assistant answers a message the shopper just sent, inside WhatsApp’s 24-hour window, so it works in the US and everywhere else.

Broadcasts when a big deal drops

Asking a question never subscribes anyone. People join a topic by tapping Get daily deals or sending START, and STOP works any time. Broadcasts go to those subscribers, and each person gets the version they can actually receive. They do best outside the US.

Store search, coming soon

The assistant will also search Amazon, Walmart and eBay live on the stores you enable, with your tag applied. Today it answers from your picks, the deals feed and coupons.

Explore WhatsApp Shop Assistant.

Followers message your WhatsApp Business number the way they would message you: “cheap pans?”, “any coupons?”, “baby stuff”. The assistant answers in their language with products you picked, deals from your feed and coupons, each as a card with a photo, the price and a See the deal button. Every button is a Pointerly link with your tag, so the sale lands on your account. Replies go out inside WhatsApp’s 24-hour window that opens when someone writes to you, which is why they reach US followers too. When a big deal drops, you can also message the people who subscribed.

WhatsApp Shop AssistantInteractive example

cheap pans?

These are the ones I use. Under $40 today:

Nonstick pan set, 3 pieces

$34.99$59.99−42%

ptly.io/pans
See the deal
More like thisCouponsGet daily deals

They write first. You answer inside WhatsApp’s 24-hour window.

Make it work
your way.

  • Put “message me for deals” in your bio and let the assistant handle the questions
  • Answer “any coupons?” at 2 a.m. without picking up your phone
  • Reach US followers on WhatsApp, which broadcasts alone can’t do anymore
  • Send the week’s best deal to everyone who subscribed to DEALS
Details & integrations
Replies
Inside WhatsApp’s 24-hour window

The assistant answers messages people send you. It never starts a conversation on its own

Answers from
Your picks, deals and coupons

Links, collections, bio shop products and the deals feed. Live search of Amazon, Walmart and eBay is coming soon

Countries
Every country, US included

A reply answers the shopper’s own message, so Meta’s pause on US marketing messages does not apply to it

Broadcasts
To subscribers, by topic

People who wrote in the last 24 hours get a rich message; everyone else gets the Meta-approved template

Included
1 number, 3 topics, 1,000 broadcast sends/mo

Granted by the WhatsApp Business add-on, along with a monthly allowance of assistant replies

Price
$19.99/mo

Add-on on every plan, including Free. Broadcast sends past the included 1,000 are billed per message, up to a cap you set

Meta charges
Billed by Meta

Meta bills its messaging fees to your own WABA. That money never passes through Pointerly

Links & Collections — Your own picks, folders, collections and bio shop products

Deals — The deal feed behind deal and coupon answers, and behind your broadcasts

Affiliate Tags — Your tag applied to every link the assistant sends

Analytics — Clicks and earnings on every link sent in WhatsApp

Meta WhatsApp Business — Your own WABA and number; Meta bills its messaging fees directly to you

Your next chapter
starts with a link.

Bring your content, your people, and your plans.
Make something that feels like you.