Privacy & Data Rights

Data Deletion Instructions

If you signed up with Facebook Login, you can request deletion of your data at any time. This page explains what data will be deleted and how to submit your request.

What we remove

Your data, permanently deleted

When you request deletion, we permanently remove all traces of your account and data from our systems.

Your account profile (name, email, avatar)
All affiliate links you created
Your bio pages and content
Analytics and click data
Team memberships and roles
Subscription and billing information

Two options

How to request deletion

Choose the method that works best for you. Both are equally effective.

1

Delete your account directly

Self-service deletion from your dashboard

1Log in to your Pointerly account
2Go to Settings
3Scroll to the "Danger Zone" section
4Click "Delete Account"
5Confirm by typing DELETE
2

Email us directly

Request deletion via email if you can't access your account

Include in your email:

The email address you used to sign up with Facebook
Your Facebook User ID (if known)
Any additional information to identify your account

Timeline

How long does it take?

We process deletion requests as quickly as possible while ensuring complete removal.

Immediate (self-service)

If you delete from settings, your data is marked for deletion and removed from active systems right away.

Within 30 days (email request)

If you email us, we verify your identity and process your request within 30 days.

90 days (complete removal)

Data is completely purged from all backups and archives within 90 days, except where required by law.

Warning

Before you delete

Please understand these consequences before proceeding. This action cannot be reversed.

1

Permanent action

This action cannot be undone. Once deleted, your data is gone forever.

2

Links stop working

All your affiliate links will break immediately and return 404 errors.

3

Bio pages removed

Your bio pages and any custom domains will be permanently removed.

4

Subscriptions cancelled

Any active subscriptions will be automatically cancelled.

5

Analytics lost

You will lose all historical analytics data and reports.

Questions about data deletion?

Contact our privacy team for assistance